Privacy Policy

Last updated: 14 July 2026

PMD Projects ("we", "us", "our") respects your privacy. This policy explains what personal information we collect, how we use it, and the choices you have. We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Information we collect

When you enquire with us, we may collect:

• Your name and contact details (phone number, email address)
• Your suburb or location
• Details about your renovation, the rooms involved, approximate budget, timeline, and any notes about your project
• Technical information such as your device, browser, and how you interacted with our website

How we collect it

We collect personal information directly from you when you:

• Complete an enquiry form on our website
• Submit a lead form through our advertisements on Facebook or Instagram
• Call us or contact us by email or message

We also collect some information automatically through cookies and similar technologies when you visit our website (see "Cookies and advertising" below).

How we use your information

We use your personal information to:

• Contact you about your enquiry and your renovation
• Prepare a plan, quote, or proposal for you
• Provide and manage our services
• Improve our website, services, and advertising
• Meet our legal and regulatory obligations

Cookies, analytics and advertising

Our website uses cookies and similar technologies to understand how visitors use our site and to measure and improve our advertising. These include:

• Meta (Facebook) Pixel, measures and improves our advertising on Facebook and Instagram. If you submit a lead form through one of our social media advertisements, Meta provides the details you entered to us so we can respond to your enquiry.

You can manage your advertising preferences through your Facebook and Instagram account settings, and control cookies through your browser settings.

Who we share it with

We do not sell your personal information. We may share it with:

• Trusted service providers who help us operate our business, such as our customer relationship management (CRM), lead-management and marketing platforms
• Analytics and advertising providers, including Meta Platforms, in connection with the measurement and advertising described above
• Others where required or authorised by law

Overseas disclosure

Some of our service providers (including Meta) are located outside Australia or store data overseas, including in the United States. Where we disclose your information to them, we take reasonable steps to ensure it is handled consistently with the Australian Privacy Principles.

Data security

We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access or disclosure. No method of transmission or storage is completely secure, but we work to safeguard the information you provide.

How long we keep it

We keep your personal information only for as long as needed to provide our services and respond to your enquiry, and to meet our legal obligations. When it is no longer required, we take reasonable steps to destroy or de-identify it.

Your rights

You may request access to the personal information we hold about you, ask us to correct it, or ask us to stop contacting you at any time. To do so, contact us using the details below. If you have a concern about how we have handled your information, you can also contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page, with the "last updated" date shown above.

Contact us

If you have any questions about this policy or your personal information, please contact us:

• PMD Projects
• ABN: [to be added]
• Phone: (03) 8820 1756
• Website: pmdprojects.au